Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
Що кажуть гості
Breakfast delicious, staff friendly and helpful.
Letumile
січень 2025 р.
The staff are the friendliest from any other hotel i have been to,from the reception to security and cleaning staff all 5 star,the sheets are washed and replaced daily what is rare and smell amazing,the cleaning staff do a fantastic job,location is brilliant,the 2 bed apartment is spacious and priced very reasonable
Ridwan
вересень 2024 р.
Location is perfect.. less than a minute walk to gateway and plenty of restaurants around the hotel. very welcoming staff from parking to the reception to cleaners . .booked a family room which was absolutely comfortable..huge bathroom with tub &shower ..beds are comfy....Aircon works too good....didn't have breakfast but my son who booked the loft on the 7th floor had enjoyed the breakfast...his room was amazing...suitable for 2 people.. we enjoyed the pool as well as the gym ..overall an excellent stay and we will definitely be back...ideal place to just relax unwind....a bit noisy on the weekend because of the club but nothing serious if u hv the door closed....
Yusuf
січень 2025 р.
It has this sort of tranquility an peaceful setting that instantly puts ur body on relax mode
Luvendren
лютий 2025 р.
Opposite gateway. Quick check in. Very friendly staff. Safe location. Spar supermarket close by (nedbank building). Little kitchenette ideal. Aircon in main bedroom (other room in 2 bedroom apartment had no aircon)
Krokodile
квітень 2024 р.
The hotel is taken good care as the furniture finishing is beautiful, both pool area are to die for. The bar and the breakfast area is so refreshing. First our checking in was amazing, Lihle assisted us to check in and she has been amazing from the first day we met. Then while we were waiting to be taken to our room then we met Isaac who was so accommodative for the Christmas lunch that we didn’t book for.He explained everything in details and how it will work. We then met Isaac again for breakfast on our second day, he made us feel at home. We then met the whole crew which is lungi, Nontobeko and NKanyiso who gave us a 10* service daily. I would call in the morning to speak to Nontobeko for my daughter’s porridge, with no fail it was prepared nicely. I love the fact that there was a play area for the kids while we eat…lungi would watch the kids and play with them. I have never been treated like a queen in any vacation. I have traveled internationally and this kind of service is rare to find. The whole team has so much care for individual guest and ensuring that our stay is amazing daily. My kids even asked on why is the hotel a 4 star and not a 5 star as the service is amazing.
Ntombizodwa
січень 2024 р.
The property was centrally situated and close to shopping areas. The room was more than sufficient. The staff were very professional and helpful
David
лютий 2025 р.
The staff was very welcoming, informative, and friendly. Whenever you ask for assistance, they are very quick to assist. Kids friendly, my family really really enjoyed being there.......ohhh not to forget the breakfast it was always wow!! Value for money
Omphulusa
вересень 2024 р.
Everything went smoothly, but they needed to monitor the cleaners because they didn't do a decent job; they only cleaned the bathroom, not the rooms.
Marama
грудень 2022 р.
The breakfast servings were exceptional. Great location. Very clean rooms. Guys the shower was outstanding, the water temperature and pressure is something to study, great experience.
Tshidi
жовтень 2024 р.
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